From booking a session to planning your next upgrade, here are answers to common questions about working with Unveil Sound.
How can I book a private listening appointment?
Call or text us at (360) 360-3610, email hello@unveilsound.com, or use our website's contact form. Every appointment begins with a consultation about your current system, room, musical preferences and goals. We then schedule your visit and prepare the space for you.
What equipment can I audition at your studio?
You can audition a selection of reference components from the brands we carry. During your consultation, tell us what you would like to hear and we will confirm availability and create the experience for your visit.
Do you accept trade-ins?
Yes. However, we consider trade-ins case by case, based on the equipment, its condition, and current market demand. Contact us and we will let you know whether we can accept your equipment.
How does the free one-year Trade-Up credit work?
Our Trade-Up Program gives you full store credit for the toward a higher-tier item, for up to one year after your purchase. Some exceptions apply. Items that do not qualify may still be considered as a regular trade-in. For complete terms, please review our Trade-Up Program details.
Can I purchase from Unveil Sound if I live outside the Pacific Northwest?
Yes, we serve clients throughout the United States. Availability of some brands can vary by region, which we discuss during your consultation.
Do you offer delivery, installation, and system setup?
Yes, we can deliver, install, and set up your system anywhere in the United States. For reference-level components, this is included at no additional cost.